Cancellation policy

Our cancellation policy will apply only once your booking is confirmed. A confirmed booking is when we have advised you that the hotel room is available and you have secured your room reservation by providing us with your credit card details or by arranging a money transfer.
We do not charge a cancellation fee for rooms that have not been confirmed. To cancel a booking go to your booking page and click "Cancel booking" button.

Cancellations:
Cancellations more than 4 working days before check in date are free of charge.
Cancellations less than 4 working days before check in date will be subject to a 1 night charge per each room.
These charges may occasionally vary due to some hotels having more strict cancellations policies during peak holiday or conference periods. In these cases our reservations staff will advise you by email the applicable cancellation policy.

No Shows:
If a customer fails to check in at a hotel, the hotel will impose a no show charge. This varies depending on the hotel. Most hotels normally charge a 1 night no show charge but a few will charge for the whole booking period. Our reservations staff will negotiate, to keep your no show charge as low as possible.